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BigTree108

AI agent development services

AI agent development services: agents that work through your systems to answer customers, qualify leads, process orders and documents, run back-office tasks and research, as single agents or multi-agent workflows on the OpenAI Agents SDK, Claude Agent SDK, LangGraph, Microsoft Agent Framework or Google’s Agent Development Kit, connected to your tools through APIs and Model Context Protocol servers, with dedicated AI agent developers for your team or an agent delivered end to end.

Agents we build

  • Customer support agents

    Agents that answer from your help centre and order data, check an order, start a return or update a ticket in Zendesk, Intercom, Freshdesk or your own system, and hand the conversation to a person with a summary when the decision is not theirs to make.

  • Sales and lead qualification agents

    Inbound leads researched, qualified against your criteria, logged in HubSpot or Salesforce and booked into a calendar, with outbound drafts that a person approves before anything is sent.

  • Back-office and operations agents

    Orders, invoices, claims and onboarding requests read, checked against your rules and entered into the ERP, CRM or HR system, with every exception queued for a person.

  • Research and analysis agents

    Agents that search the web, your documents and your databases, compare what they find and write a cited report, for market research, due diligence, proposals and competitor tracking.

  • Agents inside your product

    An agent your own users talk to, acting on their data in your SaaS product with their permissions, streamed into your interface and metered per customer.

  • Multi-agent workflows

    Specialised agents under a coordinator, or a fixed graph of steps where some steps are agents, with durable state in LangGraph, Microsoft Agent Framework or Azure Durable Functions, so a run survives a restart and can wait days for an approval.

  • Browser and computer-use agents

    Agents that operate websites and applications without an API through Playwright or the computer-use tools from OpenAI and Anthropic, limited to the screens and accounts they are given.

  • Agent evaluation and observability

    Test scenarios replayed on every change to a prompt, tool or model, every step traced in Langfuse, LangSmith or OpenTelemetry, and cost and success rate per task on a dashboard.

  • Agent security

    Narrow, short-lived credentials per tool, prompt-injection tests against the documents and pages the agent reads, and a person’s approval before anything is sent, paid, deleted or changed for a customer.

Hire AI agent developers

  • Dedicated AI agent developers

    AI agent developers who join your team full time, work in your tools and process, and report to your lead. You interview them; we carry the Ukrainian contract, payroll, invoicing and leave.

  • AI agent development projects

    A defined piece of AI agent development with a scope, a fixed plan and a named lead on our side who owns the result and reports progress in your channels.

  • Ongoing AI agent development

    AI agent development as a continuing service: the same people every month, a backlog you prioritise, and hours you can see in our portal and on the invoice.

The dedicated team page explains how specialists join your team, and the outsourcing page covers project delivery, take-overs and how we charge.

Who works on your AI agent development

  • AI agent developers

    Python and TypeScript, agent frameworks and tool calling

  • .NET, Python and Node.js engineers

    The APIs and integrations agents call

  • Front-end engineers

    Chat, approval and monitoring interfaces

  • Business analysts

    Process maps, exceptions and acceptance criteria

  • QA engineers

    Scenario tests and evaluation sets

Agents trusted with real work

An agent starts from one process and a measurable outcome: tickets resolved without a person, leads qualified per day, documents processed per hour. We map the process with its exceptions, build the narrowest agent that handles the common path, and measure it on your own cases before it touches a customer.

Model output is treated as untrusted input. The agent gets only the tools and data the task needs, every action is logged with the steps that led to it, and actions that change data, send messages or spend money wait for a person until the evaluation shows they can run alone.

Other AI development services we provide

AI development overview

Questions about AI agent development

What is the difference between an AI agent and a chatbot?

A chatbot answers. An agent also acts: it calls your systems to look up records, change them, send messages or start workflows, choosing the steps itself within the tools and rules it is given. Most useful agents do both, answering where they can and acting where you allow it.

Which agent framework do you use?

The one that fits your stack: the OpenAI Agents SDK, Claude Agent SDK, LangGraph, Microsoft Agent Framework, Google’s Agent Development Kit or Pydantic AI, over models from OpenAI, Anthropic, Google or an open-weight model you host. The model sits behind one interface, so changing it is a configuration change and a re-run of the evaluation.

How do you stop an agent from doing something it should not?

By design rather than by prompt: each tool has its own narrow credentials, destructive and financial actions need a person’s approval, text from documents and web pages is treated as untrusted, and every action is logged. Scenario tests, including prompt-injection attempts, run before each release.

What does an agent cost to run?

Every run is logged with its tokens, tool calls and price, so you see the cost per task from the first test. Smaller models for simple steps, caching and shorter context usually bring it down, and the estimate comes before the build.

How quickly can AI agent developers start?

When the right AI agent developer is available, the start is gated only by your interview and the NDA and IP assignment. Otherwise we run a search, which typically produces candidate profiles within two to three weeks, and nobody starts until you have said yes.

How do we hire AI agent developers through BigTree108?

Tell us the work, the seniority and the hours you need. We propose one or two people with their profiles, you interview them the way you would interview your own hire, and you sign one agreement with BIG TREE 108 LLC and receive one invoice a month.

Who owns the work they produce?

You do. Every specialist has a signed contract with BigTree108 that assigns all work product to the company, and our agreement with you assigns it onward. Code, designs and documents are delivered into your own repositories and tools, not kept where only we can change them.

Have a process an agent could take over?

Tell us the process, the systems it touches and how often it runs. You get an answer within one business day: a plan for a first agent, candidate profiles, or a recommendation on where an agent pays back first.