Voice AI agent development services
Voice AI agent development: phone agents and AI receptionists that answer calls, book appointments, qualify leads and route callers, in-app voice assistants, outbound reminder and follow-up calls, and call transcription and analytics, built on the OpenAI Realtime API, Gemini Live, ElevenLabs, Deepgram and Cartesia, on Vapi, Retell AI, LiveKit or Pipecat, connected to your telephony, calendar and CRM, with dedicated voice AI developers for your team or a voice agent delivered end to end.
Voice agents we build
Phone agents and AI receptionists
Agents that answer every call, book appointments in your calendar, answer questions from your content, take messages and transfer to a person by rule, with a summary of each call logged in your CRM.
Outbound calls
Appointment reminders, confirmations, follow-ups and surveys, with calling hours, consent and do-not-call rules enforced in code, and every call recorded and summarised.
In-app voice assistants
Voice in your web or mobile app that understands the user, acts on their data and answers aloud, streamed over WebRTC with low latency.
Telephony integration
Twilio, Telnyx, Vonage, SIP trunks and existing contact-centre platforms connected, with call transfer, voicemail detection, and recordings stored where your policy says.
Speech and voices
Speech recognition tuned to your vocabulary and accents, natural voices from ElevenLabs, Cartesia or OpenAI, and calls in several languages, Ukrainian included.
Latency and turn-taking
Speech-to-speech models, or a streamed pipeline of speech recognition, a language model and text-to-speech, tuned for response time, interruptions and natural turn-taking.
Call analytics
Calls transcribed, summarised and labelled by topic, sentiment and outcome, with quality checks that used to need a person listening.
Testing with simulated callers
Hundreds of scripted and adversarial calls run against every release, so a change to a prompt, model or voice is measured before a customer hears it.
Disclosure and consent
Callers told they are speaking with an AI, consent taken for recording, call data kept only as long as your policy allows, and card details kept out of transcripts.
Hire voice AI developers
Dedicated voice AI developers
Voice AI developers who join your team full time, work in your tools and process, and report to your lead. You interview them; we carry the Ukrainian contract, payroll, invoicing and leave.
Voice AI development projects
A defined piece of voice AI development with a scope, a fixed plan and a named lead on our side who owns the result and reports progress in your channels.
Ongoing voice AI development
Voice AI development as a continuing service: the same people every month, a backlog you prioritise, and hours you can see in our portal and on the invoice.
The dedicated team page explains how specialists join your team, and the outsourcing page covers project delivery, take-overs and how we charge.
Who works on your voice AI development
Voice AI developers
Realtime models, speech pipelines and voice platforms
Backend engineers
Telephony, calendar and CRM integrations
Front-end and mobile engineers
Voice in web and mobile apps
Content writers
Call scripts, prompts and hand-off rules
QA engineers
Simulated calls and regression tests
Voice agents callers stay on the line with
On the phone, half a second of silence feels long. We measure response time, interruptions and transfers on every build, choose between speech-to-speech models and a streamed pipeline by what your calls need, and test with simulated callers before real ones.
The agent says it is an AI, transfers to a person by clear rules and never takes card details by voice. Recordings and transcripts are kept only as long as your policy allows.
Other AI development services we provide
AI agent development
AI agent development services: support, sales, back-office and research agents and multi-agent workflows that act through your systems and MCP servers, with approvals, evaluation and cost tracking, by dedicated AI agent developers or project delivery.
AI integration
AI integration services: language models from OpenAI, Anthropic, Google and Mistral added to your .NET, Java, Python or Node.js application, SaaS product or MVP, with evaluation, cost monitoring and data protection, by dedicated AI developers or project delivery.
AI chatbot development
AI chatbot development services: support chatbots on your website and app, WhatsApp, Telegram and Messenger bots, Teams and Slack assistants, and AI in Intercom and Zendesk, grounded in your content, by dedicated chatbot developers or project delivery.
AI knowledge search and RAG
AI knowledge search and RAG development services: cited answers and enterprise search over your documents with each user's permissions, ingestion, retrieval tuning, evaluation and fixes for RAG that gives wrong answers, by dedicated RAG developers or project delivery.
AI document processing
AI document processing services: invoices, contracts, ID documents, claims and forms turned into structured data with OCR and multimodal models, validated, reviewed by a person where needed and posted to your ERP, by dedicated developers or project delivery.
Microsoft Copilot and Copilot Studio
Microsoft Copilot development services: Copilot Studio agents, Microsoft 365 Copilot declarative and custom engine agents, Copilot connectors, MCP and API actions, governance and adoption, by dedicated Copilot Studio developers or project delivery.
AI coding assistants
AI coding assistant services: GitHub Copilot, Claude Code, Cursor and Codex rolled out with governance, repository instructions, coding agents in CI, AI code review and AI-written tests, plus developers who already work this way.
AI consulting
AI consulting services: AI opportunity assessment, use cases ranked by value, build or buy advice, proofs of concept on your data, running cost estimates, security and EU AI Act review, and a roadmap, from engineers who build AI systems.
MCP server development
MCP server development services: remote Model Context Protocol servers with OAuth for your product, ChatGPT apps and Claude connectors, internal MCP servers for company systems, in TypeScript, Python or C#, by dedicated MCP developers or project delivery.
Private LLMs and fine-tuning
Private LLM deployment and fine-tuning services: open-weight models fine-tuned with LoRA, distilled and served with vLLM in your own cloud or servers, hosted fine-tuning, training data and evaluation, by dedicated LLM engineers or project delivery.
Questions about voice AI agents
Vapi, Retell AI or a custom build?
A platform such as Vapi or Retell AI is the quickest way to a working phone agent and suits most receptionist and booking work. A custom build on LiveKit or Pipecat gives more control over cost per minute, data location and behaviour at scale. We build on either and can move you from one to the other.
What does a minute of an AI call cost?
It depends on the speech, model and telephony providers you choose. We estimate the cost per minute from your call volumes before the build and log the real figure for every call afterwards.
Can the agent speak Ukrainian, German or Spanish?
Yes. Current speech models and voices handle most European languages, and the agent can follow the caller into another language. Each language gets its own test calls before launch.
How quickly can voice AI developers start?
When the right voice AI developer is available, the start is gated only by your interview and the NDA and IP assignment. Otherwise we run a search, which typically produces candidate profiles within two to three weeks, and nobody starts until you have said yes.
How do we hire voice AI developers through BigTree108?
Tell us the work, the seniority and the hours you need. We propose one or two people with their profiles, you interview them the way you would interview your own hire, and you sign one agreement with BIG TREE 108 LLC and receive one invoice a month.
Who owns the work they produce?
You do. Every specialist has a signed contract with BigTree108 that assigns all work product to the company, and our agreement with you assigns it onward. Code, designs and documents are delivered into your own repositories and tools, not kept where only we can change them.
Want an agent to answer your phones?
Tell us the calls you get, the systems behind them and your volumes. You get an answer within one business day: a plan, a cost per minute estimate, or candidate profiles.