CRM development and business automation
CRM systems set up, extended or built for how your company sells and serves customers: KeyCRM, SalesDrive, HubSpot, Pipedrive, Salesforce or Dynamics 365, or a CRM of your own, with the routine steps around it automated.
What we build
A CRM set up for your process
Pipelines, stages, fields, roles and reports configured for how your team actually works, with the data moved over from spreadsheets or the previous system.
A CRM of your own
A custom CRM when an off-the-shelf one would need more workarounds than features: built in .NET or Python with an Angular or React interface, on your hosting.
Requests from every channel
Website forms, calls, email, Telegram, Viber and marketplace orders arriving in one place, assigned to the right person and never answered twice.
Automated routine
Invoices, documents, reminders and status messages generated by the CRM, and workflows in n8n, Make or Power Automate for the steps between systems.
Integrations
Your website, store, accounting, telephony, payments and delivery connected to the CRM, so a customer’s history is complete without anybody copying it.
Reports that match your numbers
Sales, conversion and team reports built from the CRM’s own data, in the CRM or in Power BI, so the figures in a meeting are the figures in the system.
Hire CRM developers
Dedicated CRM developers
CRM developers who join your team full time, work in your tools and process, and report to your lead. You interview them; we carry the Ukrainian contract, payroll, invoicing and leave.
CRM development projects
A defined piece of CRM development with a scope, a fixed plan and a named lead on our side who owns the result and reports progress in your channels.
Ongoing CRM development
CRM development as a continuing service: the same people every month, a backlog you prioritise, and hours you can see in our portal and on the invoice.
The dedicated team page explains how specialists join your team, and the outsourcing page covers project delivery, take-overs and how we charge.
Who works on your CRM development
Business analysts
Your sales and service process mapped before anything is configured
CRM developers
Configuration, custom modules and integrations
Full-stack engineers
A custom CRM in .NET or Python with Angular or React
QA engineers
Every pipeline, automation and integration checked before launch
How we approach a CRM
We start from your process, not from the tool: how a request arrives, who handles it, what a customer is promised and where things are lost today. Then we compare configuring a ready CRM with building your own, and write down the cost of each.
The CRM is rolled out with your team: a pilot group first, training on their own data, and changes made from what they found. The data, the accounts and the code stay with your company.
Other solutions we deliver
MVP development
MVP development services for founders and product teams: scoping, a Figma prototype, a web or mobile build and launch on a stack that carries the next version, by dedicated MVP developers or as a project.
SaaS development
SaaS development services: multi-tenant architecture, subscriptions and billing, enterprise single sign-on, support tooling and releases without downtime, by dedicated SaaS developers or as a project.
Web application development
Web application development services: customer portals, internal tools, dashboards and progressive web apps, with the backend and hosting included, by dedicated web developers or as a project.
API development
API development and integration services: REST and GraphQL APIs, third-party integrations, event-driven messaging and webhooks, monitored on every connection, by dedicated API developers or as a project.
Legacy modernisation
Legacy software modernisation services: take-overs that start with a read-only review, upgrades to current .NET, Java and PHP, and replacement in steps, by dedicated engineers or as a modernisation project.
Cloud migration
Cloud migration services: workload assessment, landing zones in Terraform, and database and application moves to Azure, AWS or Google Cloud with a planned cut-over, by dedicated cloud engineers or as a project.
Telegram and Viber bots
Telegram and Viber bots for business: orders, bookings, payments through LiqPay, WayForPay or monobank, order status and staff bots, connected to your website, CRM and accounting.
Chatbots for businesses, institutions and charities
Chatbots for support, bookings, orders, meter readings, admissions, public services and charities, in Telegram, Viber, WhatsApp, Facebook Messenger, Instagram and on your website, built on SendPulse, Botpress or Copilot Studio or in code.
Integrations with Ukrainian services
Your website, store or CRM connected to Nova Poshta, Ukrposhta, LiqPay, monobank, PrivatBank, Checkbox, Vchasno, Paperless, Prom.ua, Rozetka, KeyCRM and the Prozorro API, without retyping data.
Questions about CRM development
A ready CRM or our own?
A ready CRM is faster to start and cheaper to run when your process is close to its defaults. Your own CRM pays off when the process is your advantage or the workarounds cost more than development. We write down both options with their costs before you decide.
How much does a CRM cost?
It depends on the number of processes, integrations and users, and on whether we configure a ready system or build one. After a short brief you get a written estimate with the scope, the dates and the price, and the work starts only when you have agreed to it.
Can you move our data from the CRM we use now?
Yes. Customers, deals, history and files are exported, cleaned of duplicates and imported into the new system, with a trial run checked by your team before the final move.
How quickly can CRM developers start?
When the right CRM developer is available, the start is gated only by your interview and the NDA and IP assignment. Otherwise we run a search, which typically produces candidate profiles within two to three weeks, and nobody starts until you have said yes.
How do we hire CRM developers through BigTree108?
Tell us the work, the seniority and the hours you need. We propose one or two people with their profiles, you interview them the way you would interview your own hire, and you sign one agreement with BIG TREE 108 LLC and receive one invoice a month.
Who owns the work they produce?
You do. Every specialist has a signed contract with BigTree108 that assigns all work product to the company, and our agreement with you assigns it onward. Code, designs and documents are delivered into your own repositories and tools, not kept where only we can change them.
Want a CRM your team will actually use?
Tell us how requests reach you today and where they get lost. You get an answer within one business day: the options, the integrations and an estimate.