Telegram and Viber bots for business
Bots for the messengers your customers already use: orders, bookings, payments, order status and notifications in Telegram and Viber, connected to your website, CRM and accounting, built from scratch or added to the bot you already run.
What a business bot can do
Orders and catalogues
A catalogue, a cart and an order placed without leaving the chat, or a Telegram Mini App when the catalogue needs a full screen, with the order passed to your CRM or store.
Booking and reminders
Appointments, table or class bookings chosen from your real availability, with reminders before the visit and a link to move or cancel it.
Payments in the chat
Payment links or in-chat payments through LiqPay, WayForPay, monobank or Telegram Payments, with a receipt sent back when your setup requires one.
Order status and notifications
Messages when an order is paid, shipped or ready, with the Nova Poshta or Ukrposhta tracking number, sent only to customers who agreed to receive them.
Bots for your own team
Requests, approvals, reports and alerts for staff in a Telegram chat, so the people in the field use the tool they already have open.
Hand-over to a person
Questions the bot cannot answer go to an operator in the same chat, with the conversation so far, rather than to a dead end.
Hire bot developers
Dedicated bot developers
Bot developers who join your team full time, work in your tools and process, and report to your lead. You interview them; we carry the Ukrainian contract, payroll, invoicing and leave.
Telegram and Viber bot development projects
A defined piece of Telegram and Viber bot development with a scope, a fixed plan and a named lead on our side who owns the result and reports progress in your channels.
Ongoing Telegram and Viber bot development
Telegram and Viber bot development as a continuing service: the same people every month, a backlog you prioritise, and hours you can see in our portal and on the invoice.
The dedicated team page explains how specialists join your team, and the outsourcing page covers project delivery, take-overs and how we charge.
Who works on your Telegram and Viber bot development
Back-end engineers
Bot logic, payments and integrations in Python, Node.js or .NET
Front-end engineers
Telegram Mini Apps and admin panels
UI and UX designers
Conversation flows, menus and Mini App screens
QA engineers
Every flow tested in the real messengers before launch
How we build a bot
We start from the conversation: what a customer wants to do in the chat, in which order, and where a person has to step in. The flow is agreed on paper before it is built, so the bot does a few things well instead of everything badly.
The bot runs on your servers or cloud account, its token and its data belong to you, and an admin panel or a spreadsheet lets your team change texts, prices and schedules without a developer.
Other solutions we deliver
MVP development
MVP development services for founders and product teams: scoping, a Figma prototype, a web or mobile build and launch on a stack that carries the next version, by dedicated MVP developers or as a project.
SaaS development
SaaS development services: multi-tenant architecture, subscriptions and billing, enterprise single sign-on, support tooling and releases without downtime, by dedicated SaaS developers or as a project.
Web application development
Web application development services: customer portals, internal tools, dashboards and progressive web apps, with the backend and hosting included, by dedicated web developers or as a project.
API development
API development and integration services: REST and GraphQL APIs, third-party integrations, event-driven messaging and webhooks, monitored on every connection, by dedicated API developers or as a project.
Legacy modernisation
Legacy software modernisation services: take-overs that start with a read-only review, upgrades to current .NET, Java and PHP, and replacement in steps, by dedicated engineers or as a modernisation project.
Cloud migration
Cloud migration services: workload assessment, landing zones in Terraform, and database and application moves to Azure, AWS or Google Cloud with a planned cut-over, by dedicated cloud engineers or as a project.
Chatbots for businesses, institutions and charities
Chatbots for support, bookings, orders, meter readings, admissions, public services and charities, in Telegram, Viber, WhatsApp, Facebook Messenger, Instagram and on your website, built on SendPulse, Botpress or Copilot Studio or in code.
Integrations with Ukrainian services
Your website, store or CRM connected to Nova Poshta, Ukrposhta, LiqPay, monobank, PrivatBank, Checkbox, Vchasno, Paperless, Prom.ua, Rozetka, KeyCRM and the Prozorro API, without retyping data.
CRM development
CRM systems set up, extended or built for your process: KeyCRM, SalesDrive, HubSpot, Pipedrive, Salesforce, Dynamics 365 or a CRM of your own, with integrations and automated routine.
Questions about Telegram and Viber bots
How much does a Telegram bot cost?
It depends on what the bot does and what it connects to. After a short brief you get a written estimate with the flows, the integrations, the dates and the price, and the work starts only when you have agreed to it.
Telegram, Viber or both?
Wherever your customers already are. One back end can serve both messengers, so the logic, the integrations and the admin panel are built once.
Can the bot answer questions with AI?
Yes. A bot can pass free-text questions to a language model grounded in your own content, which our AI chatbot page describes, and keep the menus and payments for everything else.
How quickly can bot developers start?
When the right bot developer is available, the start is gated only by your interview and the NDA and IP assignment. Otherwise we run a search, which typically produces candidate profiles within two to three weeks, and nobody starts until you have said yes.
How do we hire bot developers through BigTree108?
Tell us the work, the seniority and the hours you need. We propose one or two people with their profiles, you interview them the way you would interview your own hire, and you sign one agreement with BIG TREE 108 LLC and receive one invoice a month.
Who owns the work they produce?
You do. Every specialist has a signed contract with BigTree108 that assigns all work product to the company, and our agreement with you assigns it onward. Code, designs and documents are delivered into your own repositories and tools, not kept where only we can change them.
Want a bot for your business?
Tell us what your customers should be able to do in the chat. You get an answer within one business day: the flows, the integrations and an estimate.